The purpose of this project was to assist the Government of Haiti to undertake a Diagnostic Trade Integration Study (DTIS) focusing on the Information Technology enabled Services (ITeS) and specifically on business process outsourcing (BPO) and related sectors (KPO, ITO). This included a readiness assessment of the potential of ITeS to contribute to employment, poverty reduction and trade, as well as recommendations within the context of the DTIS. The DTIS looked at both urban (PaP) and rural (agriculture, etc.) opportunities.

• Conducted readiness assessment of ITeS